Shipping & Return Policy

Shipping Policy

 All orders received before 2pm are usually processed within 1 business day (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification when your order has been shipped.

In-store Pickup

 Of course, in-store pickup is always available at our store at 830 Plaza Blvd., Lancaster, PA 17601. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup. We will send you an email when your order is ready along with instructions.

Our regular* in-store pickup hours are 10am-5pm, Monday through Friday, 10am-4pm on Saturday, and 11am-3pm on Sunday. Please have your order confirmation email with you when you come.

*These hours may change due to holidays or time of year, always check our website for up-to-date hours.

International Shipping

We do not offer international shipping at this time.

Refund and Exchange Policy

1. Vanscoy, Maurer & Bash accepts merchandise for a refund or exchange within 30 days of purchase. Merchandise must be in original, unworn condition and must be accompanied by a receipt.
2. There is a 50% non-refundable deposit on all special orders.
3. Custom design work, special orders, estate, or clearance sale items are not eligible for return or exchange.
   

Returned Check Fee

A $35.00 fee will be charged for any checks returned due to insufficient funds.

If you have any further questions, please don't hesitate to contact us at info@vmbjewelers.com.